Please read all video visitation rules and regulations before completing a video visitation with inmates incarcerated at the Hancock County Justice Center.
The Hancock County Justice Center recognizes the significance of visitation and the opportunity to maintain contact with family and friends while upholding facility safety and security. Visitation with inmates incarcerated at the Hancock County Justice Center is non-contact using video monitors in completing a Video Visitation. Visitors are responsible for following the Video Visitation policy and regulations of the Hancock County Justice Center.
Video Visitation Hours
On-site Lobby Video Visitation hours are Monday through Sunday:
- 9:00 AM–11:20 AM
- 12:20 PM – 4:20 PM
- 5:20 PM – 10:45 PM
Off-Site Video Visitation hours are Monday through Sunday:
- 9:00 AM –11:20 AM
- 12:20 PM – 4:20 PM
- 5:20 PM – 10:45 PM
All Video Visitation visits are by appointment only.
- Scheduling is done by the visitor either in the Hancock County Justice Center Main Lobby on a Video Visitation monitor or via the internet by clicking here.
- Appointments may be scheduled up to twenty one days in advance, of the visit but no less than 24 hours in advance of the visit.
- When scheduling an appointment to complete a Video Visitation you must enter the full legal name of each visitor.
For those visitors using our on-site Video Visitation option it is recommended that you arrive at the Hancock County Justice Center to prepare for your visit ten minutes prior to the start of the visit. Should you arrive late the visitation appointment time will be held but it WILL NOT be extended past the scheduled visitation appointment time.
- Visitors using the on-site Video Visitation option in the main lobby of the Justice Center will only be permitted two (2), twenty (20) minute, on-site visits, per week.
- Visitors are not permitted to schedule an on-site lobby Video Visitation and an off- site Video Visitation on the same day. Should this occur, the off-site video visit will be cancelled for that day.
- Off-site Video Visitation is available if you have a computer, Android or Apple Smartphone or tablet that has access to high-speed internet and a webcam. It is recommended that you use headphones during your visit to improve the sound quality.
- All inmates are eligible to have an on-site and off-site Video Visitation.
- Off-site video visits may exceed one visit per week but may be limited to availability based on scheduling.
- There is a cost for off-site Video Visitation visits. Cost for the off-site Video Visitation service is determined by Securus Technologies and not the Hancock County Justice Center. For an off- site visit, an account needs to be established with Securus Technologies and payment be made by a credit or debit card.
- Prepaid accounts are not utilized by Securus Technologies for Video Visitation.
- Cancellations must be done twenty-four hours prior to the start of the scheduled Video Visitation or a charge will be incurred. There are no refunds on off-site Video Visitations that are scheduled but not held.
Video Visitation Rules
- All Video Visitations are monitored and subject to recording for the safety, security and in the best interest of the Hancock County Justice Center.
- Visitors are NOT PREMITTED to use any additional cameras, and/or video devices, telecommunications or recording devices in an attempt to record or duplicate a video visit either on-site in the main lobby at the Hancock County Justice Center or off-site prior to, during or at the conclusion of a video visit. Violators may be subject to termination of their Video Visitation privileges.
- For those visitors using our Justice Center on-site lobby Video Visitation option it is recommended that you arrive to prepare for your visit fifteen minutes prior to the start of the visit. Should you arrive late the visitation appointment time will be held but it WILL NOT be extended past the scheduled visitation appointment time.
- Only those who have been approved by the Hancock County Justice Center to visit by Video Visitation shall be permitted to visit.
- Video Visitation may be denied to disorderly persons.
- Visitors who are believed to be under the influence of alcohol or drugs will not be permitted to complete a video visit.
- Visitor’s must be properly attired to visit.
Male visitors are required to wear undergarments under their clothing, shirts, pants and shorts at all times during the visit. Shorts may be no shorter than mid-thigh and may not be provocative exposing upper thighs, genitalia, buttocks or extremely tight. Shirts may not expose the breast or midriff.
Female visitors are required to wear undergarments under their clothing. Wearing of see through or transparent, low cut and/or revealing clothing, halter or tube tops shall not be permitted. Tank top blouses or dresses with thin spaghetti straps and blouses with cutouts shall not be permitted. Shorts may be no shorter than mid-thigh and may not be provocative exposing upper thighs, genitalia, buttocks or extremely tight. Dresses and skirts with slits higher than two inches above the knee shall not permitted. All buttons shall be kept buttoned at all times. Wrap-around skirts shall not be permitted. Provocative clothing which exposes the breasts, midriff are extremely tight, off the shoulders or any style which exposes any part of the breast shall not be permitted.
Visitor’s attire deemed inappropriate by Hancock County Justice Center staff shall be denied a video visit.
- Loud talking, excessive emotionalism or any other type of disruptive behavior shall not be permitted. Visitors shall not deliberately incite or engage in an argumentative conversation with an inmate or any other person during Video Visitation.
- Presence of nudity or sexual conduct during Video Visitation shall not be permitted. Actions of this type shall result in loss of Video Visitation privileges.
- All inmates and visitors are to follow the instructions of Hancock County Justice Center staff. Failure to do so may result in a loss of Video Visitation privileges.
- If any court of record imposes a no contact order or temporary restraining order between the inmate and a potential visitor, no Video Visitation will occur.
THE HANCOCK COUNTY JUSTICE CENTER RESERVES THE RIGHT TO TERMINATE OR DENY A VIDEO VISITATION AT ANY TIME.
Inmates shall not be restricted in regards to who they visit unless the Jail Administrator or designee determines that a visitor should be excluded. Video Visitation can be denied through justified restrictions if:
- The visitor represents a clear and present danger to the security, safety and best interest of the Hancock County Justice Center.
- The visitor uses an additional camera, telecommunications or recording device during the visit.
- The visitor has a recent history of disruptive (disorderly) behavior at the Hancock County Justice Center.
- There is reasonable cause to believe the visitor is under the influence of alcohol and/or drugs.
- The visitor is not dressed properly as per the established dress code for male and female visitors.
- The inmate refuses the visit. Any such refusal shall be documented by the staff member receiving the refusal by completing an incident report in the Jail Incidents module of the Jail Management System by the end of duty shift and forwarded to the Shift Supervisor for review and approval. Once approved the Shift Supervisor shall forward the incident report to the Operations Lieutenant for final review. An incident log shall also be entered in the Activity Log module of the Jail Management System by the staff member completing the incident report.
- Visiting restrictions have been placed on the inmate for reasons involving discipline or security of the facility.
- It is determined that there are other substantial reasons to justify such limitations in order to promote the safe and secure operation of the facility.
- Restrictions are in order, such reasons shall be documented by the Jail Administrator or designee in writing in the Jail Incidents module of the Jail Management System.
- There is a temporary suspension of Video Visitation it shall be restored as reasonably possible.
- It is determined that a permanent denial is reasonable and necessary and approved by the Jail Administrator following recommendation from the Operations Lieutenant. A letter will be sent to the visitor concerning the permanent visitation restriction.
- Any court of record imposes a no contact order or temporary restraining order that is currently in effect between an inmate and a potential visitor, no visit will occur.
- The Jail Administrator or designee decides that there are significant reasons related to safety, security and in the best interest of the jail to necessitate denial or rescheduling of Video Visitation. Whenever denial or rescheduling of Video Visitation takes place the reasons for the denial or rescheduling of Video Visitation shall be documented in the Jail Incidents module of the Jail Management System.
IT IS RECOMMENDED THAT YOU ALSO READ THE FREQUENTLY ASKED QUESTIONS FOR VIDEO VISITATION UNDER THE DIVISIONS TAB, CORRECTIONS AREA ON THE HANCOCK COUNTY SHERIFF’S OFFICE WEBSITE.